# Uncategorized **URL:** https://treehouse.sofi.health/c/uncategorized/1.md [Latest](https://treehouse.sofi.health/latest.md) · [Categories](https://treehouse.sofi.health/categories.md) · [Tags](https://treehouse.sofi.health/tags.md) --- ## [Best Electric Toothbrush, Expert Reviews](https://treehouse.sofi.health/t/best-electric-toothbrush-expert-reviews/10630)
**Author:** [@smith11](https://treehouse.sofi.health/u/smith11)\ **Replies:** 0\ **Last updated:** [20 July 2025 10:45 UTC](https://treehouse.sofi.health/t/best-electric-toothbrush-expert-reviews/10630 "2025-07-20T10:45:58Z")
I have researched about the best electric toothbrush for the past few days because I want to upgrade my oral hygiene routine. I went through reviews on the New York Times, The Guardian, and Health, and these two are cons… --- ## [Unrecognised RFID pod not recognised](https://treehouse.sofi.health/t/unrecognised-rfid-pod-not-recognised/9813)
**Author:** [@Harobed](https://treehouse.sofi.health/u/Harobed)\ **Replies:** 6\ **Last updated:** [12 February 2025 08:05 UTC](https://treehouse.sofi.health/t/unrecognised-rfid-pod-not-recognised/9813 "2025-02-12T08:05:18Z")
@Kaveh @alexwalkerjones i have had an error come up as above. Please can you help? --- ## [Any new formulas coming?](https://treehouse.sofi.health/t/any-new-formulas-coming/10603)
**Author:** [@kteach99](https://treehouse.sofi.health/u/kteach99)\ **Replies:** 4\ **Last updated:** [5 February 2025 18:40 UTC](https://treehouse.sofi.health/t/any-new-formulas-coming/10603 "2025-02-05T18:40:57Z")
I am one of the Sofi original pioneers. I have tried all three of the formulas that were created, and none of them have helped me with my sleep or anxiety. I was under the impression that as new formulas came out, if we … --- ## [Loved Scent n.01](https://treehouse.sofi.health/t/loved-scent-n-01/9075)
**Author:** [@rob\_lynch3](https://treehouse.sofi.health/u/rob_lynch3)\ **Replies:** 3\ **Last updated:** [11 January 2025 18:25 UTC](https://treehouse.sofi.health/t/loved-scent-n-01/9075 "2025-01-11T18:25:02Z")
Have to say I really enjoyed scent n.01! Anyone else?! --- ## [Sofi | our shop is live 🙏](https://treehouse.sofi.health/t/sofi-our-shop-is-live/10582)
**Author:** [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Replies:** 10\ **Last updated:** [15 November 2024 20:01 UTC](https://treehouse.sofi.health/t/sofi-our-shop-is-live/10582 "2024-11-15T20:01:13Z")
Dear Pioneers, It’s been a while coming but we finally have site of our first shopify store unveiling the new sofi formats - the sleep singles, sleep box and discovery pack. You can have a look click below and as alway… --- ## ["sleep box" vs "discovery pack"](https://treehouse.sofi.health/t/sleep-box-vs-discovery-pack/10590)
**Author:** [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Replies:** 5\ **Last updated:** [14 November 2024 18:12 UTC](https://treehouse.sofi.health/t/sleep-box-vs-discovery-pack/10590 "2024-11-14T18:12:41Z")
So here is the biggest step forward over this year in preparing sofi for go-to-market. From all our data we learnt that there were broadly two different sentiments at play - those who were keen to discover the exact pla… --- ## [Subscription problems](https://treehouse.sofi.health/t/subscription-problems/10528)
**Author:** [@MissTQ](https://treehouse.sofi.health/u/MissTQ)\ **Replies:** 10\ **Last updated:** [13 November 2024 17:10 UTC](https://treehouse.sofi.health/t/subscription-problems/10528 "2024-11-13T17:10:39Z")
Has anyone had problems with their subscription, on my account it says my free spray month is May, but they’ve taken the £35 from my account as usual. I’ve messaged @alexwalkerjones but I’ve had no response, so I’m lef… --- ## [First shipment landed!](https://treehouse.sofi.health/t/first-shipment-landed/10587)
**Author:** [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Replies:** 10\ **Last updated:** [9 November 2024 18:42 UTC](https://treehouse.sofi.health/t/first-shipment-landed/10587 "2024-11-09T18:42:00Z")
Super exciting moment for our sofi … first consignment of the new sofi formats - sleep box, discovery packs (black or white pods) and ashwa box have arrived at our UK fulfilment centre. It’s been a long wait! More p… --- ## [Returned pod back over a week ago](https://treehouse.sofi.health/t/returned-pod-back-over-a-week-ago/10562)
**Author:** [@Aggietrac](https://treehouse.sofi.health/u/Aggietrac)\ **Replies:** 1\ **Last updated:** [7 November 2024 04:38 UTC](https://treehouse.sofi.health/t/returned-pod-back-over-a-week-ago/10562 "2024-11-07T04:38:30Z")
Hi there, i returned my pod and im still waiting for my £10 deposit back. I messaged you over a week ago but still no reply. Please can you tell me when ill get the deposit back?? --- ## [Pioreer pack](https://treehouse.sofi.health/t/pioreer-pack/10565)
**Author:** [@carina1980](https://treehouse.sofi.health/u/carina1980)\ **Replies:** 1\ **Last updated:** [7 November 2024 04:37 UTC](https://treehouse.sofi.health/t/pioreer-pack/10565 "2024-11-07T04:37:44Z")
I was emailed a long time ago to say a pioneer pack was on its way. It’s never arrived, I checked the email and it was July 2023!!! Wow is it ever coming?? --- ## [Subscription didn’t auto-renew. Help?](https://treehouse.sofi.health/t/subscription-didn-t-auto-renew-help/10583)
**Author:** [@jeni.crawley007](https://treehouse.sofi.health/u/jeni.crawley007)\ **Replies:** 1\ **Last updated:** [7 November 2024 04:32 UTC](https://treehouse.sofi.health/t/subscription-didn-t-auto-renew-help/10583 "2024-11-07T04:32:36Z")
Hiya, my original subscription has ended, and I’ve had a couple of emails about “your subscription will renew soon” but it never does. I’ve emailed the team but have had no reply. Can someone help me restart my subscript… --- ## [Remembering](https://treehouse.sofi.health/t/remembering/10580)
**Author:** [@Rickyboy777](https://treehouse.sofi.health/u/Rickyboy777)\ **Replies:** 1\ **Last updated:** [1 November 2024 04:45 UTC](https://treehouse.sofi.health/t/remembering/10580 "2024-11-01T04:45:56Z")
I found today to be one of those days where I can refocus… The thing about me is that sometimes I focus to much on trying to always know what the answer is but other times I can’t seem to stay focused enough to search. … --- ## [My thoughts](https://treehouse.sofi.health/t/my-thoughts/10579)
**Author:** [@Rickyboy777](https://treehouse.sofi.health/u/Rickyboy777)\ **Replies:** 0\ **Last updated:** [29 October 2024 23:44 UTC](https://treehouse.sofi.health/t/my-thoughts/10579 "2024-10-29T23:44:13Z")
Today I think about the penguin and the pebble… I think about how Love for one can be so dedicated and so real that they can live side by side always. Does that work with people? :thought\_balloon: I tend to think about … --- ## [Sofi | activating new formats | count down to product activation](https://treehouse.sofi.health/t/sofi-activating-new-formats-count-down-to-product-activation/10571)
**Author:** [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Replies:** 9\ **Last updated:** [12 October 2024 18:33 UTC](https://treehouse.sofi.health/t/sofi-activating-new-formats-count-down-to-product-activation/10571 "2024-10-12T18:33:48Z")
Dearest Pioneers, I can’t remember the last time I had the pleasure of writing an update to you- it has been far too long! :heart: But we have been busy thinking about sofi - our mission to reconnect people and plan… --- ## [Smart pod, when will it arrive and what do i do with it?](https://treehouse.sofi.health/t/smart-pod-when-will-it-arrive-and-what-do-i-do-with-it/8805)
**Author:** [@Aggietrac](https://treehouse.sofi.health/u/Aggietrac)\ **Replies:** 11\ **Last updated:** [12 September 2024 05:48 UTC](https://treehouse.sofi.health/t/smart-pod-when-will-it-arrive-and-what-do-i-do-with-it/8805 "2024-09-12T05:48:21Z")
Hi there, I’m new to this, when do i get my smart pod? --- ## [Delivery of monthly supplies | Fresh Capsules Landed](https://treehouse.sofi.health/t/delivery-of-monthly-supplies-fresh-capsules-landed/10537)
**Author:** [@Meg](https://treehouse.sofi.health/u/Meg)\ **Replies:** 12\ **Last updated:** [9 September 2024 15:59 UTC](https://treehouse.sofi.health/t/delivery-of-monthly-supplies-fresh-capsules-landed/10537 "2024-09-09T15:59:18Z")
Hi everyone. I am running low on my supply. How long after the subscription dies the order get sent out. --- ## [Pairing pod](https://treehouse.sofi.health/t/pairing-pod/10553)
**Author:** [@Tash](https://treehouse.sofi.health/u/Tash)\ **Replies:** 0\ **Last updated:** [11 August 2024 17:50 UTC](https://treehouse.sofi.health/t/pairing-pod/10553 "2024-08-11T17:50:29Z")
Hi can anyone help me pair my pod! Everytime I try to pair it, it keeps saying nothing found. Thanks --- ## [Return finished pods](https://treehouse.sofi.health/t/return-finished-pods/10552)
**Author:** [@savanna](https://treehouse.sofi.health/u/savanna)\ **Replies:** 0\ **Last updated:** [10 August 2024 21:13 UTC](https://treehouse.sofi.health/t/return-finished-pods/10552 "2024-08-10T21:13:33Z")
Hi, I participated in the sofi program last year. At the time there was no way to return the empty sofi pods. I have two or three packs of them. I haven’t visited the treehouse since last year but just did a quick search… --- ## [Aany news on the new batch of ashwagsndha](https://treehouse.sofi.health/t/aany-news-on-the-new-batch-of-ashwagsndha/10539)
**Author:** [@Meg](https://treehouse.sofi.health/u/Meg)\ **Replies:** 0\ **Last updated:** [25 June 2024 04:34 UTC](https://treehouse.sofi.health/t/aany-news-on-the-new-batch-of-ashwagsndha/10539 "2024-06-25T04:34:15Z")
Hi everyone. I am wondering if there is any news on the new batch of ashwaganha. I understand you have run out which is why I didnt get my delivery in June. Thanks. Meg --- ## [Still no delivery](https://treehouse.sofi.health/t/still-no-delivery/10538)
**Author:** [@Meg](https://treehouse.sofi.health/u/Meg)\ **Replies:** 1\ **Last updated:** [18 June 2024 04:32 UTC](https://treehouse.sofi.health/t/still-no-delivery/10538 "2024-06-18T04:32:37Z")
I have been told my next subscription will be taken on 23rd June. I am not happy that I have not has a delivery of my capsules after my May payment. What is going on. This is not good. Please sort it out for me. Has an… --- ## [Return pods](https://treehouse.sofi.health/t/return-pods/10529)
**Author:** [@Katzwoman](https://treehouse.sofi.health/u/Katzwoman)\ **Replies:** 1\ **Last updated:** [28 May 2024 16:22 UTC](https://treehouse.sofi.health/t/return-pods/10529 "2024-05-28T16:22:21Z")
Please help, i want to return pods and pod as dont want no more. Unfortunately i threw away wen i got so dont have a label. How do i return please --- ## [Need to pause subscription - got a backlog!](https://treehouse.sofi.health/t/need-to-pause-subscription-got-a-backlog/10525)
**Author:** [@jeni.crawley007](https://treehouse.sofi.health/u/jeni.crawley007)\ **Replies:** 7\ **Last updated:** [24 May 2024 14:07 UTC](https://treehouse.sofi.health/t/need-to-pause-subscription-got-a-backlog/10525 "2024-05-24T14:07:17Z")
Hi all, it’s been a while! Just wondering how to go about pausing my subscription? I’ve ended up with a three box backlog of sprays; I didn’t realise that the dosage had increased from 2 sprays twice a day to 3 sprays tw… --- ## [Its been a while since I waffled](https://treehouse.sofi.health/t/its-been-a-while-since-i-waffled/10526)
**Author:** [@MissTQ](https://treehouse.sofi.health/u/MissTQ)\ **Replies:** 2\ **Last updated:** [19 May 2024 19:35 UTC](https://treehouse.sofi.health/t/its-been-a-while-since-i-waffled/10526 "2024-05-19T19:35:51Z")
Just in case anyone was wondering whether I’d disappeared off the face of the earth, no such luck, I’m still here, going on my merry journey of life, ups and downs, a lot of downs recently, but some ups too, still havin… --- ## [New plants](https://treehouse.sofi.health/t/new-plants/10513)
**Author:** [@ames1905](https://treehouse.sofi.health/u/ames1905)\ **Replies:** 1\ **Last updated:** [19 May 2024 15:16 UTC](https://treehouse.sofi.health/t/new-plants/10513 "2024-05-19T15:16:57Z")
Hello Was i right in thinking more plants were being tested? I want to buy more for my pod but am eager to try others as i am unsure on results with rhe current ones as my pod never gave me a report on each plant --- ## [All quiet in the treehouse](https://treehouse.sofi.health/t/all-quiet-in-the-treehouse/10516)
**Author:** [@dcm.leeds](https://treehouse.sofi.health/u/dcm.leeds)\ **Replies:** 23\ **Last updated:** [19 May 2024 09:06 UTC](https://treehouse.sofi.health/t/all-quiet-in-the-treehouse/10516 "2024-05-19T09:06:38Z")
The tree house used to be buzzing with posts. Now there are rarely new comments to read. Where has everyone gone? It seems like no-one posts messages or information any more. Maybe everyone now has great sleep and doesn’… --- ## [Return of pod](https://treehouse.sofi.health/t/return-of-pod/10524)
**Author:** [@Katzwoman](https://treehouse.sofi.health/u/Katzwoman)\ **Replies:** 0\ **Last updated:** [14 May 2024 17:33 UTC](https://treehouse.sofi.health/t/return-of-pod/10524 "2024-05-14T17:33:51Z")
Hello, I need to return my pod, but unfortunately I’ve thrown the box away. How else can i return please I need labels sent please --- ## [Don’t like journaling now it’s more frequent](https://treehouse.sofi.health/t/don-t-like-journaling-now-it-s-more-frequent/10368)
**Author:** [@angela.campbell](https://treehouse.sofi.health/u/angela.campbell)\ **Replies:** 7\ **Last updated:** [14 May 2024 10:14 UTC](https://treehouse.sofi.health/t/don-t-like-journaling-now-it-s-more-frequent/10368 "2024-05-14T10:14:51Z")
I really can’t get into the swing of journaling twice or more times during the day. I’m so focused on work that I don’t get round to doing the morning journal so unable to input my sleep, which is a bummer as with the ol… --- ## [Spray lost connection](https://treehouse.sofi.health/t/spray-lost-connection/10426)
**Author:** [@porshaspettles](https://treehouse.sofi.health/u/porshaspettles)\ **Replies:** 15\ **Last updated:** [14 May 2024 10:01 UTC](https://treehouse.sofi.health/t/spray-lost-connection/10426 "2024-05-14T10:01:11Z")
Changed pod and now I can’t connect to my phone?? Any help would be appreciated, thank you xx --- ## [Subscription cancellation](https://treehouse.sofi.health/t/subscription-cancellation/10522)
**Author:** [@hightopsuk](https://treehouse.sofi.health/u/hightopsuk)\ **Replies:** 8\ **Last updated:** [12 May 2024 21:18 UTC](https://treehouse.sofi.health/t/subscription-cancellation/10522 "2024-05-12T21:18:32Z")
Has anyone been able to cancel their subscription? I have contacted Sofi numerous times to request this and I haven’t received a response or confirmation. --- ## [Returned pod](https://treehouse.sofi.health/t/returned-pod/10509)
**Author:** [@Cherrylolly](https://treehouse.sofi.health/u/Cherrylolly)\ **Replies:** 7\ **Last updated:** [26 April 2024 08:21 UTC](https://treehouse.sofi.health/t/returned-pod/10509 "2024-04-26T08:21:50Z")
I returned my pod in February, tracking states it was received on the 19th, to date I have still not received my £10 refund. My email address was on the outer packaging as well as the pod box. I have contacted customer … [Next page](https://treehouse.sofi.health/c/uncategorized/1.md?page=1)