# Bug reporting - app & website

**URL:** <https://treehouse.sofi.health/t/bug-reporting-app-website/57>\
**Category:** Fixing bugs: in spirit and in software\
**Created:** [7 December 2021 13:15 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57 "2021-12-07T13:15:46Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [30 April 2023 09:55 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/105 "2023-04-30T09:55:14Z")

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I love the sofi sound bath … we are working on the [new sofi site](https://sofi.health/) - micro site is already up - and will have to think about the sound immersion when the new site is up (end of May). 🙏

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**Author:** ![jacquij2010](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/jacquij2010/32/2092_2.png) [@jacquij2010](https://treehouse.sofi.health/u/jacquij2010)\
**Post date:** [30 April 2023 10:32 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/106 "2023-04-30T10:32:50Z")

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Hi….i updated my app last night, however the bubbles aren’t allowing me to delete or select them. I’ve logged hrs sleep etc. I know there are problems being reported and work ongoing. Thank you

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [30 April 2023 10:59 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/107 "2023-04-30T10:59:22Z")

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Thx for sending this through @jacquij2010 … tagging our lovely team @Kirill snd @mathiassilva4 here to follow 🙏

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**Author:** ![Brijans02](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/brijans02/32/2331_2.png) [@Brijans02](https://treehouse.sofi.health/u/Brijans02)\
**Post date:** [30 April 2023 14:32 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/108 "2023-04-30T14:32:25Z")

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> **[New video by Brianna Janssen](https://photos.app.goo.gl/bSuJTt1xxLw41a1b8)**

Ive attached a screen recordig of the mood bubbles because mine wig out a lot and wont let me adjust the sizes or move them arround properly. Please help, its causing my results to be inaccurate

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**Author:** ![lilywong16](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@lilywong16](https://treehouse.sofi.health/u/lilywong16)\
**Post date:** [30 April 2023 22:34 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/109 "2023-04-30T22:34:21Z")

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Hi. Just been trying to confirm my address details on the app but its not letti g me fill in my phone #. Theres not enough room to enter the #. The app let me confirm without a valid #

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [30 April 2023 23:39 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/110 "2023-04-30T23:39:20Z")

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This is perfect. @alexwalkerjones and @Kirill will review @Brijans02 and come back. Expect a lot of upgrades and corrections in the first week of May. 🙏

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**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\
**Post date:** [1 May 2023 05:50 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/111 "2023-05-01T05:50:15Z")

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Hi @Brijans02  
Thanks for reporting! Does this happen after popping and returning these bubbles to the screen? Or are they like this right from the start?

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**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\
**Post date:** [1 May 2023 05:50 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/112 "2023-05-01T05:50:39Z")

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Sorry about that, already on it and will let you know once fixed!

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**Author:** ![ameliamcfagan](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@ameliamcfagan](https://treehouse.sofi.health/u/ameliamcfagan)\
**Post date:** [1 May 2023 06:40 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/113 "2023-05-01T06:40:20Z")

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I think I’ve seen someone say the same thing but I can’t update my address as my phone number won’t fit ☹ so excited to have the new app though!

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**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\
**Post date:** [1 May 2023 10:49 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/114 "2023-05-01T10:49:12Z")

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Should be fixed soon!

It would be very helpful if you could forward me the screenshot / screen video of you trying to do fill it in though (certain bugs are difficult to reproduce sometimes).  
My email is kirill@sofi.health

Thanks in advance!

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**Author:** ![ameliamcfagan](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@ameliamcfagan](https://treehouse.sofi.health/u/ameliamcfagan)\
**Post date:** [1 May 2023 11:15 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/115 "2023-05-01T11:15:45Z")

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I’ve just sent an email showing the issue 🙂

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**Author:** ![Harobed](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/harobed/32/2665_2.png) [@Harobed](https://treehouse.sofi.health/u/Harobed)\
**Post date:** [1 May 2023 15:17 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/116 "2023-05-01T15:17:29Z")

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Hi, i have the updated app now thank you, but it wont let me enter my address and phone number.  
Help please.  
Thank you

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**Author:** ![Harobed](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/harobed/32/2665_2.png) [@Harobed](https://treehouse.sofi.health/u/Harobed)\
**Post date:** [1 May 2023 18:53 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/117 "2023-05-01T18:53:35Z")

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This happened to me, i took the + out so just 44 then your number

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**Author:** ![Harobed](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/harobed/32/2665_2.png) [@Harobed](https://treehouse.sofi.health/u/Harobed)\
**Post date:** [1 May 2023 18:54 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/118 "2023-05-01T18:54:00Z")

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Mine is working ok now, thank you.

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**Author:** ![jacquij2010](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/jacquij2010/32/2092_2.png) [@jacquij2010](https://treehouse.sofi.health/u/jacquij2010)\
**Post date:** [1 May 2023 20:15 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/119 "2023-05-01T20:15:19Z")

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Oh how exciting……the new look and feel of the app is amazing! Everything working great …….many thanks! Super excited now!

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [2 May 2023 02:21 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/120 "2023-05-02T02:21:05Z")

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That’s awesome @jacquij2010 … keep an eye out on how our sofi app settles down this week as there will be a few dozen little bug fixes being released to help ease into our new sofi environment 🙏

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**Author:** ![alexwalkerjones](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/alexwalkerjones/32/11_2.png) [@alexwalkerjones](https://treehouse.sofi.health/u/alexwalkerjones)\
**Post date:** [2 May 2023 07:44 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/121 "2023-05-02T07:44:26Z")

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Happy you got it solved @Harobed! Were you able to input your details on the Pioneer Journey Map as well? x

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**Author:** ![Harobed](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/harobed/32/2665_2.png) [@Harobed](https://treehouse.sofi.health/u/Harobed)\
**Post date:** [2 May 2023 10:01 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/122 "2023-05-02T10:01:30Z")

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Hi @alexwalkerjones , cant journal now 😪.  
Yes i did thank you x

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**Author:** ![drmudlark](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@drmudlark](https://treehouse.sofi.health/u/drmudlark)\
**Post date:** [2 May 2023 11:02 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/123 "2023-05-02T11:02:52Z")

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Also cannot journal today - just a blank page. I reinstalled app from playstore - it was old app 2.9.1. Started to journal but couldnt complete, app automatically went back to version 3.0.1

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**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\
**Post date:** [2 May 2023 11:30 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/124 "2023-05-02T11:30:43Z")

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Fixing it now @drmudlark !

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