# Bug reporting - app & website **URL:** \ **Category:** Fixing bugs: in spirit and in software\ **Created:** [7 December 2021 13:15 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57 "2021-12-07T13:15:46Z")\ **Posts on this page:** 1\ **Showing post:** 139
**Author:** ![alexwalkerjones](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/alexwalkerjones/32/11_2.png) [@alexwalkerjones](https://treehouse.sofi.health/u/alexwalkerjones)\ **Post date:** [15 June 2023 09:39 UTC](https://treehouse.sofi.health/t/bug-reporting-app-website/57/139 "2023-06-15T09:39:29Z")
Hi @AmyPasc - we recently touched base with our electronics engineer and got some information on what might be causing the technical difficulties you are experiencing above, as well as some top tips for helping resolve them. Please check it out -and if nothing helps, we can always send your pod back to our incredible engineers to be updated / investigated, before returning it to you. > [@On the performance of our third generation sofi pods (S3)](https://treehouse.sofi.health/t/on-the-performance-of-our-third-generation-sofi-pods-s3/8330): > > We are incredibly grateful to this awesome community for all the feedback and perseverance on the new generation sofi pod and app. I can tell you that in May we had an incredble amount of feedback and data generated on sofi - in fact - we had more data generated through our ecosystem in May than the entire Pioneer Programs of last year with Valerian and Passiflora … so our sofi is really beginning to take shape and all thx to our incredibly patient and diligent Pioneers. We had a detailed upda… --- _[View the full topic](https://treehouse.sofi.health/t/bug-reporting-app-website/57)._