# Dear {{ first\_name|default:'' }},

**URL:** <https://treehouse.sofi.health/t/dear-first-name-default/400>\
**Category:** Fixing bugs: in spirit and in software\
**Created:** [20 December 2021 16:02 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400 "2021-12-20T16:02:23Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![BrandNewMe](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/brandnewme/32/1317_2.png) [@BrandNewMe](https://treehouse.sofi.health/u/BrandNewMe)\
**Post date:** [20 December 2021 16:02 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400/1 "2021-12-20T16:02:23Z")

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How do we update our info for the emails? It appears that my profile’s missing my name.

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [20 December 2021 16:44 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400/2 "2021-12-20T16:44:14Z")

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No that’s just us learning how to use the sofi comms systems (better)! Thx for pointing it out and we will send a quick correction! KM

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [20 December 2021 17:05 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400/3 "2021-12-20T17:05:18Z")

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So we recently sent out comms with an error in the greeting … and it sadly came out looking like this …

 ![sofi error name message](https://europe1.discourse-cdn.com/flex013/uploads/treehouse/original/1X/c11aec261d4cc6cfbcf2ed5f32b57b7a7ae58e95.jpeg)

Now we have prepared a follow up message to send … and the question we have - should we send it or not … we are rather split on the subject!

 ![Screenshot 2021-12-20 at 16.59.53](https://europe1.discourse-cdn.com/flex013/uploads/treehouse/original/1X/2f8033c28403c0a2d2258c2cbe1bf2f2843a7273.jpeg)

_Poll ([view on site](https://treehouse.sofi.health/t/dear-first-name-default/400/3))_

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**Author:** ![sonja.ekkers.77](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/sonja.ekkers.77/32/1759_2.png) [@sonja.ekkers.77](https://treehouse.sofi.health/u/sonja.ekkers.77)\
**Post date:** [20 December 2021 17:42 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400/4 "2021-12-20T17:42:25Z")

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Oh I’m already thinking of where to take my photo 🤣🤣🤣

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [20 December 2021 17:45 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400/5 "2021-12-20T17:45:01Z")

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Can’t wait!!! We are totally split between sending or not sending a correction email! it’s like our own Brexit vote! KM

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [21 December 2021 10:40 UTC](https://treehouse.sofi.health/t/dear-first-name-default/400/6 "2021-12-21T10:40:24Z")

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Thx guys - first group decision that we made together (I was over ruled)! I have to say it’s really odd to put a decision like that up and see what everyone thinks as the natural instinct is to get out there and fix it immediately. But the “Don’t send it” had it yesterday! Thx for the debate (and we are going to do a better job in the future with our systems!). KM