# Help needed to get started **URL:** \ **Category:** Uncategorized\ **Created:** [21 July 2022 18:46 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702 "2022-07-21T18:46:11Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![lorb1956](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@lorb1956](https://treehouse.sofi.health/u/lorb1956)\ **Post date:** [21 July 2022 18:46 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/1 "2022-07-21T18:46:11Z")
I have no idea how to use this app it seems so complicated 😕 How do i do a journal to record my sleep I logged on a while back and it was all easy to understand nos i am confused ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [21 July 2022 19:19 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/2 "2022-07-21T19:19:08Z")
Hi @lorb1956, @alexwalkerjones covers this really well in (How to Work Program). Please have a look and I’m sure it will help. Good luck. 😇🛌😴 ---
**Author:** ![lorb1956](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@lorb1956](https://treehouse.sofi.health/u/lorb1956)\ **Post date:** [21 July 2022 19:58 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/3 "2022-07-21T19:58:33Z")
I cant even find how to get started 😕 😪 ---
**Author:** ![pira](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/pira/32/493_2.png) [@pira](https://treehouse.sofi.health/u/pira)\ **Post date:** [21 July 2022 21:43 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/4 "2022-07-21T21:43:44Z")
Hi @lorb1956, warm welcome to the sofi community. Glad that you joined us. We were all like you and still learning every day. Don’t worry about it. You will be a pro! 🙂 Here, the community and sofi team are accommodating and extremely helpful. @alexwalkerjones is a great help … I also will include @Kaveh in this message, in case. Take care, and help is on the way. ☺ ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [21 July 2022 22:07 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/5 "2022-07-21T22:07:41Z")
Evening @lorb1956 and lovely to hear from you. The journalling you do during the period ahead of receiving a starter kit is called your “baseline” … this is you helping sofi learn what you’re like normally without the intervention of a plant. During this phase you need to journal once a day by answering a sequence of questions - there are three about how long you slept, how solid or broken your sleep was and how you felt about it … to answer each you slide your finger across the moon or a scroll below the moon. Let me know if you were able to journal your sleep. This is vital and this is something we all as pioneers do every day. Once you are comfortable with this let me know and I can walk you through the rest. 🙏 ---
**Author:** ![lorb1956](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@lorb1956](https://treehouse.sofi.health/u/lorb1956)\ **Post date:** [22 July 2022 07:04 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/6 "2022-07-22T07:04:02Z")
Hi thank you for your reply i cannot even find the journal screen where do i go to find it?? ---
**Author:** ![lorb1956](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@lorb1956](https://treehouse.sofi.health/u/lorb1956)\ **Post date:** [22 July 2022 07:06 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/7 "2022-07-22T07:06:23Z")
Thank you i need all the help i can get 😂 ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [22 July 2022 08:36 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/8 "2022-07-22T08:36:58Z")
That’s ok @lorb1956 … we will get there together I promise you! Now can I check you have installed the app … when you open it up you see this screen … and this is the button that starts journalling … let me know if this helps 🙏 ![image](https://europe1.discourse-cdn.com/flex013/uploads/treehouse/original/2X/b/b845a604d43411099dc86bb9f1782b2ff7e0ac80.jpeg) ---
**Author:** ![lorb1956](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@lorb1956](https://treehouse.sofi.health/u/lorb1956)\ **Post date:** [22 July 2022 12:14 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/9 "2022-07-22T12:14:19Z")
Hi i dont seem to have the right app it just shows me the chats i cant find the screen you are showing ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [22 July 2022 12:59 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/10 "2022-07-22T12:59:08Z")
Ok. Well let’s make sure we got you installing the right app. So depending on whether you are an Android or iPhone user use one of the two links below @lorb1956 and let me know how you get on 🙏 - For Android, you can click [here](https://play.google.com/store/apps/details?id=com.sofi)to download the sofi app. - Android/Playstore link: [https://play.google.com/store/apps/details?id=com.sofi](https://play.google.com/store/apps/details?id=com.sofi) - and for iOS, you can click [here](http://apps.apple.com/us/app/sofi-health/id1619773877) to download the sofi app. - iPhone/Appstore link: [‎sofi health on the App Store](http://apps.apple.com/us/app/sofi-health/id1619773877) ---
**Author:** ![lorb1956](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@lorb1956](https://treehouse.sofi.health/u/lorb1956)\ **Post date:** [22 July 2022 13:57 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/11 "2022-07-22T13:57:25Z")
Yes I’m on it thank you so much I didn’t have the app installed Thank you ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [22 July 2022 15:56 UTC](https://treehouse.sofi.health/t/help-needed-to-get-started/3702/12 "2022-07-22T15:56:04Z")
So pleased you’re here now … and please reach out any time xx 🙏