# International Shipping Question

**URL:** <https://treehouse.sofi.health/t/international-shipping-question/2098>\
**Category:** Uncategorized\
**Created:** [8 March 2022 19:25 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098 "2022-03-08T19:25:10Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![surveyqueen17](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@surveyqueen17](https://treehouse.sofi.health/u/surveyqueen17)\
**Post date:** [8 March 2022 19:25 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/1 "2022-03-08T19:25:11Z")

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I received a message from FedEx indicating that my international clearance of my package has been delayed. The FedEx website showed this message:

Manufacturer name and address or manufacturer identification code (MID) for each commodity required.  
Recommended action: Shipper or Importer must provide manufacturer name and address or manufacturer identification code (MID).

Has anyone else experienced this?

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [8 March 2022 21:05 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/2 "2022-03-08T21:05:08Z")

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We have been trying to solve this and @bee is on the case @surveyqueen17 … the good news is that ee just had a breakthrough which means we are now good to apply this to all boxes arriving to the States. xx 🙏

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**Author:** ![pira](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/pira/32/493_2.png) [@pira](https://treehouse.sofi.health/u/pira)\
**Post date:** [8 March 2022 21:19 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/3 "2022-03-08T21:19:50Z")

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Not me … I just received an email from FedEx (International shipping) that they have delivered it to my building’s concierge. ☺

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**Author:** ![bee](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/bee/32/76_2.png) [@bee](https://treehouse.sofi.health/u/bee)\
**Post date:** [8 March 2022 21:20 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/4 "2022-03-08T21:20:21Z")

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Hello @surveyqueen17! I’ve been a busy bee this evening working with FedEx and the FDA to secure final approval to clear the boxes. I’ve JUST received notice that one box has been cleared for deliver to the states so the rest should follow suit. 🤞 you will get the clearance email soon. xx Bee

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**Author:** ![surveyqueen17](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@surveyqueen17](https://treehouse.sofi.health/u/surveyqueen17)\
**Post date:** [9 March 2022 18:45 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/5 "2022-03-09T18:45:29Z")

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That’s fantastic! Great work!

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**Author:** ![surveyqueen17](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@surveyqueen17](https://treehouse.sofi.health/u/surveyqueen17)\
**Post date:** [9 March 2022 18:52 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/6 "2022-03-09T18:52:07Z")

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Hey, ironically enough, I just received the email from FedEx giving the clearance for delivery!! They must have been on the same brainwave.

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**Author:** ![BrandNewMe](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/brandnewme/32/1317_2.png) [@BrandNewMe](https://treehouse.sofi.health/u/BrandNewMe)\
**Post date:** [10 March 2022 01:48 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/7 "2022-03-10T01:48:34Z")

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I haven’t received any FedEx notifications.

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**Author:** ![laurent.rossier](https://avatars.discourse-cdn.com/v4/letter/l/6bbea6/32.png) [@laurent.rossier](https://treehouse.sofi.health/u/laurent.rossier)\
**Post date:** [10 March 2022 03:25 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/8 "2022-03-10T03:25:40Z")

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Same here. Mine was indicated to be delivered yesterday - but apparently it is still stuck in Memphis…

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [10 March 2022 08:40 UTC](https://treehouse.sofi.health/t/international-shipping-question/2098/9 "2022-03-10T08:40:12Z")

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Our @bee had been working tirelessly and we believe that all shipping agents have now released boxes for the final leg of their journey to you … let us know when they arrive perhaps a little disheveled from the through treatment by customs but not dissuaded in the least to meet you! 😀
