# Journal problems **URL:** \ **Category:** Uncategorized\ **Created:** [19 June 2022 08:42 UTC](https://treehouse.sofi.health/t/journal-problems/3628 "2022-06-19T08:42:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 08:42 UTC](https://treehouse.sofi.health/t/journal-problems/3628/1 "2022-06-19T08:42:09Z")
App v2.3.2.2.2.2 seems to have created a problem with the daily journal. Is anyone else having similar trouble at the moment? Uninstall and reinstalls don’t appear to clear this up. Have you tried turning the computer off and back on again? 🤪🤔🥺 ---
**Author:** ![tinaspain](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/tinaspain/32/3420_2.png) [@tinaspain](https://treehouse.sofi.health/u/tinaspain)\ **Post date:** [19 June 2022 08:45 UTC](https://treehouse.sofi.health/t/journal-problems/3628/2 "2022-06-19T08:45:11Z")
Hi Colin Yes definitely having problems logging journal. I have reported it to Alex and they are looking at it. Its so frustrating isnt it 🤪 ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 08:58 UTC](https://treehouse.sofi.health/t/journal-problems/3628/3 "2022-06-19T08:58:27Z")
Hi @tinaspain, yes it’s frustrating and amusing at the same time, when we’re trying to journal as regularly as we can. 🤪 Colin ---
**Author:** ![tinaspain](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/tinaspain/32/3420_2.png) [@tinaspain](https://treehouse.sofi.health/u/tinaspain)\ **Post date:** [19 June 2022 09:28 UTC](https://treehouse.sofi.health/t/journal-problems/3628/4 "2022-06-19T09:28:58Z")
😆i agree. My 100% rating for logging every night has gone down to 50% 😪 ---
**Author:** ![Eevie](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/eevie/32/571_2.png) [@Eevie](https://treehouse.sofi.health/u/Eevie)\ **Post date:** [19 June 2022 13:48 UTC](https://treehouse.sofi.health/t/journal-problems/3628/5 "2022-06-19T13:48:14Z")
I have had a problem for a few weeks, I do the journal then go home and it still says journal awaits. I guess we might have to wait for the next upsate. ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 13:48 UTC](https://treehouse.sofi.health/t/journal-problems/3628/6 "2022-06-19T13:48:55Z")
Mine too @tinaspain, as Queen Victoria once famously said, " we are not amused ". Or are we? 😁🤔🛌😴 ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [19 June 2022 13:50 UTC](https://treehouse.sofi.health/t/journal-problems/3628/7 "2022-06-19T13:50:40Z")
Guys can I confirm which (android) devices you are on (just a wild guess you may be androids)! 🙏 I just had a go (also on v2.3.2) and it seems to be working but I’m on iOS). ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [19 June 2022 13:54 UTC](https://treehouse.sofi.health/t/journal-problems/3628/8 "2022-06-19T13:54:35Z")
Thx @Eevie @CjaJose @tinaspain … I have also added this conversation to the internal whstsapp we have with the devs and @Kirill so we can come back to you right away … as always super grateful for all feedback! ---
**Author:** ![tinaspain](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/tinaspain/32/3420_2.png) [@tinaspain](https://treehouse.sofi.health/u/tinaspain)\ **Post date:** [19 June 2022 14:05 UTC](https://treehouse.sofi.health/t/journal-problems/3628/9 "2022-06-19T14:05:34Z")
Hi Kaveh Yes i have android tablet ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 14:15 UTC](https://treehouse.sofi.health/t/journal-problems/3628/10 "2022-06-19T14:15:53Z")
Hi Kirill, am using android v9 on Samsung S8. Hope this helps. Colin 😭🛌😴 ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 14:18 UTC](https://treehouse.sofi.health/t/journal-problems/3628/11 "2022-06-19T14:18:39Z")
Hi @tinaspain, did you mean to send this to me? It’s getting to be like a treasure hunt. Colin 😇 ---
**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\ **Post date:** [19 June 2022 14:22 UTC](https://treehouse.sofi.health/t/journal-problems/3628/12 "2022-06-19T14:22:43Z")
@CjaJose @tinaspain @Eevie: Unfortunately, the daily journal has been broken on many androids devices, and @mathiassilva4 is trying to resolve this as a priority one. We’ll confirm once it’s done (hopefully sometime tomorrow). ---
**Author:** ![tinaspain](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/tinaspain/32/3420_2.png) [@tinaspain](https://treehouse.sofi.health/u/tinaspain)\ **Post date:** [19 June 2022 14:54 UTC](https://treehouse.sofi.health/t/journal-problems/3628/13 "2022-06-19T14:54:29Z")
Oops silly me 🤪🤪 at least its being sorted soon ---
**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\ **Post date:** [19 June 2022 17:38 UTC](https://treehouse.sofi.health/t/journal-problems/3628/14 "2022-06-19T17:38:03Z")
@CjaJose @tinaspain Update 2.3.3 is out. Could you please check if it helps?🙂 (we are struggling a bit as we can’t reproduce this on our end) ---
**Author:** ![Eevie](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/eevie/32/571_2.png) [@Eevie](https://treehouse.sofi.health/u/Eevie)\ **Post date:** [19 June 2022 17:57 UTC](https://treehouse.sofi.health/t/journal-problems/3628/15 "2022-06-19T17:57:35Z")
Just updated app seems pretty smooth thanks for such efficiency, can’t wait to use it with the valerian. I love the clear information it makes you want to carry on journalling to see how the score changes. Brilliant 👏 👏 ---
**Author:** ![tinaspain](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/tinaspain/32/3420_2.png) [@tinaspain](https://treehouse.sofi.health/u/tinaspain)\ **Post date:** [19 June 2022 18:18 UTC](https://treehouse.sofi.health/t/journal-problems/3628/16 "2022-06-19T18:18:46Z")
Hi Krill Just checked in playstore but no 2.3.3 update yet however i have just been 8nto journal again and it worked! Hooray x ---
**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\ **Post date:** [19 June 2022 18:46 UTC](https://treehouse.sofi.health/t/journal-problems/3628/17 "2022-06-19T18:46:54Z")
@tinaspain awesome! On your profile page could you please check the app version in the bottom? This update didn’t require the Google Play/App Store update 🙂 ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 18:49 UTC](https://treehouse.sofi.health/t/journal-problems/3628/18 "2022-06-19T18:49:52Z")
Hi @Kirill, sofi has updated to 2.3.3 online but Android app on phone and Playstore is still 2.3.0 is this causing the problem because although I was partly able to journal 5 minutes ago the app is very unstable and will not acknowledge my sofi stick. Colin 😭😤 ---
**Author:** ![Kirill](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kirill/32/79_2.png) [@Kirill](https://treehouse.sofi.health/u/Kirill)\ **Post date:** [19 June 2022 18:59 UTC](https://treehouse.sofi.health/t/journal-problems/3628/19 "2022-06-19T18:59:49Z")
Hi @CjaJose Glad to hear the journal is fixed. We’ll have to fix the pairing separately though, this shouldn’t have been affected by the 2.3.X updates. ---
**Author:** ![CjaJose](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/cjajose/32/1347_2.png) [@CjaJose](https://treehouse.sofi.health/u/CjaJose)\ **Post date:** [19 June 2022 19:05 UTC](https://treehouse.sofi.health/t/journal-problems/3628/20 "2022-06-19T19:05:37Z")
Ok @Kirill, appreciate everyone’s efforts today (all day). Thanks and well done to all. Colin 👏😇 [Next page](https://treehouse.sofi.health/t/journal-problems/3628.md?page=2)