# Missing parcel

**URL:** <https://treehouse.sofi.health/t/missing-parcel/10546>\
**Category:** Talking sofi: We're in this together\
**Created:** [3 July 2024 19:21 UTC](https://treehouse.sofi.health/t/missing-parcel/10546 "2024-07-03T19:21:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Susie](https://avatars.discourse-cdn.com/v4/letter/s/cab0a1/32.png) [@Susie](https://treehouse.sofi.health/u/Susie)\
**Post date:** [3 July 2024 19:21 UTC](https://treehouse.sofi.health/t/missing-parcel/10546/1 "2024-07-03T19:21:20Z")

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Hi I am new to this but I should have had a parcel delivered and on the tracking it states it has been returned to sender. I think it is myMaking Waves refill. How do I arrange for my parcel to be resent or for my money to be reimbursed?

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**Author:** ![dcm.leeds](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/dcm.leeds/32/731_2.png) [@dcm.leeds](https://treehouse.sofi.health/u/dcm.leeds)\
**Post date:** [9 July 2024 20:28 UTC](https://treehouse.sofi.health/t/missing-parcel/10546/2 "2024-07-09T20:28:49Z")

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Try messaging @alexwalkerjones directly.