# Not picking up my sprays

**URL:** <https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077>\
**Category:** Uncategorized\
**Created:** [28 June 2023 11:59 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077 "2023-06-28T11:59:21Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![els912](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@els912](https://treehouse.sofi.health/u/els912)\
**Post date:** [28 June 2023 11:59 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/1 "2023-06-28T11:59:21Z")

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I have been spraying my pod and it’s not picking up on the app that I’m spraying. What do I do?

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**Author:** ![drmudlark](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@drmudlark](https://treehouse.sofi.health/u/drmudlark)\
**Post date:** [28 June 2023 12:27 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/2 "2023-06-28T12:27:25Z")

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Do you have the App open when you spray and have you connected bluetooth with the App?  
A team member will be along shortly to advise you more helpfully, but it is worth noting that you may need to wait a short time between sprays and to spray again firmly after you have seen your last spray registered, which can take a few seconds.

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**Author:** ![els912](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@els912](https://treehouse.sofi.health/u/els912)\
**Post date:** [28 June 2023 13:23 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/3 "2023-06-28T13:23:14Z")

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Great thank you I will try again I didn’t realize we had to have the app open when spraying sorry about that.

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**Author:** ![drmudlark](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@drmudlark](https://treehouse.sofi.health/u/drmudlark)\
**Post date:** [28 June 2023 13:39 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/4 "2023-06-28T13:39:24Z")

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No need to be sorry!  
The count should be on the first page of the app.  
Hope that works for you, do let us know if it is ok now 🙏

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**Author:** ![els912](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@els912](https://treehouse.sofi.health/u/els912)\
**Post date:** [28 June 2023 14:29 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/5 "2023-06-28T14:29:55Z")

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yes i saw that but i knew i sprayed it more than what it said but didn’t realize i had to have the app open when i sprayed lol smh  
Thanks again

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**Author:** ![drmudlark](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@drmudlark](https://treehouse.sofi.health/u/drmudlark)\
**Post date:** [28 June 2023 21:07 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/6 "2023-06-28T21:07:11Z")

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You’re welcome, glad to have helped.  
I’m not very up with text-speak …  
I know lol of course, but what does smh mean? Thats a new one to me!

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**Author:** ![els912](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@els912](https://treehouse.sofi.health/u/els912)\
**Post date:** [28 June 2023 21:19 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/7 "2023-06-28T21:19:34Z")

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No worries means shaking my head

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**Author:** ![drmudlark](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@drmudlark](https://treehouse.sofi.health/u/drmudlark)\
**Post date:** [28 June 2023 21:44 UTC](https://treehouse.sofi.health/t/not-picking-up-my-sprays/9077/8 "2023-06-28T21:44:33Z")

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😆 thanks, i havent seen that before