# Pod will not connect to phone anymore

**URL:** <https://treehouse.sofi.health/t/pod-will-not-connect-to-phone-anymore/9435>\
**Category:** Uncategorized\
**Created:** [8 July 2023 13:18 UTC](https://treehouse.sofi.health/t/pod-will-not-connect-to-phone-anymore/9435 "2023-07-08T13:18:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Skorz8861](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@Skorz8861](https://treehouse.sofi.health/u/Skorz8861)\
**Post date:** [8 July 2023 13:18 UTC](https://treehouse.sofi.health/t/pod-will-not-connect-to-phone-anymore/9435/1 "2023-07-08T13:18:09Z")

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Have been running this study for a few weeks with relatively minimal issues, all of a sudden the pod will no longer connect to my phone. Tips to troubleshoot?

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**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\
**Post date:** [8 July 2023 14:28 UTC](https://treehouse.sofi.health/t/pod-will-not-connect-to-phone-anymore/9435/2 "2023-07-08T14:28:03Z")

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Hmm that’s annoying when it happens but the sofi systems are in constant flux as we continue to push out upgrades and features … so let’s do some ground works first as you had a connection before … I’d you take your capsule out and press do iii see a green light appear on your sofi pod - just checking to see if you have power, that your Bluetooth on your mobile on enabled … maybe worth restarting your phone in case something in the background got changed or upgraded on your device … adding @alexwalkerjones here as well so we can monitor your progress … worth confirming your device and the sofi app version on your mobile …. You can check this by clicking on the figure on the top right corner of the app … I’m  
On version 3.3.14

🙏