# Prpblems with the app **URL:** \ **Category:** Uncategorized\ **Created:** [12 August 2022 10:49 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875 "2022-08-12T10:49:08Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![kburley00](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kburley00/32/830_2.png) [@kburley00](https://treehouse.sofi.health/u/kburley00)\ **Post date:** [12 August 2022 10:49 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/1 "2022-08-12T10:49:08Z")
I have been struggling for weeks now to get on the app daily to add to my journal. Ladt i heard anything via email amd a voicemail from sofi was to say id bee recieving my sofi stick soon amd to keepnup with journaling. Ever since then i havent been able to get on other than today. As there been problems with the app at all? ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/aaron/32/527_2.png) [@Aaron](https://treehouse.sofi.health/u/Aaron)\ **Post date:** [12 August 2022 13:57 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/2 "2022-08-12T13:57:04Z")
What have your problems been ? Will add @Kirill and @alexwalkerjones to this to try and help you 🙂 ---
**Author:** ![kburley00](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kburley00/32/830_2.png) [@kburley00](https://treehouse.sofi.health/u/kburley00)\ **Post date:** [13 August 2022 08:04 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/3 "2022-08-13T08:04:56Z")
I haven’t been able to get on the app but there doesn’t seem to be a problem now ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [14 August 2022 01:16 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/4 "2022-08-14T01:16:15Z")
@kburley00 just addinf both @Kirill snd @alexwalkerjones into this. Do you know which version of the app you’re on and what device you’re using? We will make sure to have you up and running xx 🙏 ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [14 August 2022 01:17 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/5 "2022-08-14T01:17:14Z")
Thx @Aaron 🙏 super grateful for the help (and fingers xed for the new arrival)! ---
**Author:** ![alexwalkerjones](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/alexwalkerjones/32/11_2.png) [@alexwalkerjones](https://treehouse.sofi.health/u/alexwalkerjones)\ **Post date:** [15 August 2022 06:38 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/6 "2022-08-15T06:38:37Z")
Hi @kburley00 - just to confirm, has the problem that was occurring gone away? We push smaller app updates all the time so hopefully one of these inadvertently contained a fix! ---
**Author:** ![kburley00](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kburley00/32/830_2.png) [@kburley00](https://treehouse.sofi.health/u/kburley00)\ **Post date:** [15 August 2022 12:27 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/7 "2022-08-15T12:27:28Z")
Yes gone away now, thank-you. 😊 ---
**Author:** ![Kaveh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/kaveh/32/59_2.png) [@Kaveh](https://treehouse.sofi.health/u/Kaveh)\ **Post date:** [15 August 2022 21:10 UTC](https://treehouse.sofi.health/t/prpblems-with-the-app/3875/8 "2022-08-15T21:10:18Z")
Amazing work again @mathiassilva4 snd @Kirill and @alexwalkerjones … in awe! 🙏