# Return pod

**URL:** <https://treehouse.sofi.health/t/return-pod/10501>\
**Category:** Uncategorized\
**Created:** [23 February 2024 13:48 UTC](https://treehouse.sofi.health/t/return-pod/10501 "2024-02-23T13:48:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Katzwoman](https://avatars.discourse-cdn.com/v4/letter/k/e0b2c6/32.png) [@Katzwoman](https://treehouse.sofi.health/u/Katzwoman)\
**Post date:** [23 February 2024 13:48 UTC](https://treehouse.sofi.health/t/return-pod/10501/1 "2024-02-23T13:48:06Z")

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Hello, I think I’d like to returnmy pod for refund. I dont know how much the pods are. Can you advise please

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**Author:** ![alexwalkerjones](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/alexwalkerjones/32/11_2.png) [@alexwalkerjones](https://treehouse.sofi.health/u/alexwalkerjones)\
**Post date:** [27 February 2024 05:22 UTC](https://treehouse.sofi.health/t/return-pod/10501/2 "2024-02-27T05:22:45Z")

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Hi @Katzwoman, absolutely! I can see that you are participating in our Pioneer ‘Discovery’ Program.

For return shipment of your sofi pod (and any empty capsules you may have), please mail to the following address with your name, address, and sofi account email enclosed:

sofi c/o COPEA  
25 Compass West Spindus Road,  
Speke Hall Industrial Estate,  
Liverpool, L24 1YA,  
England, UK

As soon as that’s received we’ll be able to initiate your pod refund.

Kindest regards,  
Alex

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**Author:** ![Pauljoh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/pauljoh/32/2522_2.png) [@Pauljoh](https://treehouse.sofi.health/u/Pauljoh)\
**Post date:** [27 February 2024 08:19 UTC](https://treehouse.sofi.health/t/return-pod/10501/3 "2024-02-27T08:19:19Z")

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Hi @alexwalkerjones , I returned my sofi pod and capsules in the original packaging with the return label provided. My name and address were on the original packaging but I didn’t realise until reading this post, that I should have included my sofi account and email. Does that mean I won’t receive my deposit? Hope you can look into this for me please. Thanks, Pauline. 😊

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**Author:** ![Caroline](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@Caroline](https://treehouse.sofi.health/u/Caroline)\
**Post date:** [2 March 2024 20:36 UTC](https://treehouse.sofi.health/t/return-pod/10501/4 "2024-03-02T20:36:31Z")

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I have done exactly the same and only posted this morning. Name and address but not an account number or email address

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**Author:** ![Pauljoh](https://dub1.discourse-cdn.com/flex013/user_avatar/treehouse.sofi.health/pauljoh/32/2522_2.png) [@Pauljoh](https://treehouse.sofi.health/u/Pauljoh)\
**Post date:** [3 March 2024 10:33 UTC](https://treehouse.sofi.health/t/return-pod/10501/5 "2024-03-03T10:33:53Z")

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I received my deposit as soon as the package was delivered to Sofi, you shouldn’t have any problems with receiving yours 🤞🏻☺
