Thanks @natascha_mani, and I understand regarding completely regarding your schedule! We’ll do what we can to troubleshoot here 
I’m wondering if the most recent update of the app could be causing some pairing issues. Could you confirm by visit the Google Play store that you are on the latest version? If not, you should find an “update” button there. Then I would suggest logging out and logging back in. I believe @dcm.leeds and @chris.king5 were having a similar problem (also attaching that thread here: Sofi app | calm journal - #3 by dcm.leeds).
Fingers crossed that’s works! Love to know how you get on 
