# \#pioneer-boxes **URL:** https://treehouse.sofi.health/tag/pioneer-boxes/9.md [Latest](https://treehouse.sofi.health/latest.md) · [Categories](https://treehouse.sofi.health/categories.md) · [Tags](https://treehouse.sofi.health/tags.md) --- ## [Pioneer Boxes | FAQs and how-to's](https://treehouse.sofi.health/t/pioneer-boxes-faqs-and-how-tos/1811)
**Author:** [@alexwalkerjones](https://treehouse.sofi.health/u/alexwalkerjones)\ **Replies:** 241\ **Last updated:** [15 September 2023 12:43 UTC](https://treehouse.sofi.health/t/pioneer-boxes-faqs-and-how-tos/1811 "2023-09-15T12:43:20Z")
In the next 24 hours we will be providing you with confirmation of the first wave of S1 Pioneer Boxes (with valerian for better sleep) being shipped out. :sparkles: :crescent\_moon: Our plan is for this thread to become … --- ## [Pioneer pack help](https://treehouse.sofi.health/t/pioneer-pack-help/8455)
**Author:** [@Hazel](https://treehouse.sofi.health/u/Hazel)\ **Replies:** 4\ **Last updated:** [11 July 2023 11:14 UTC](https://treehouse.sofi.health/t/pioneer-pack-help/8455 "2023-07-11T11:14:44Z")
I dowlowded the app and have done everything needed and recieved and confirmed the pebble last month but i have not heard anything about getting a pioneers box, when will this be sent? --- ## [Seeking advice on pioneer box](https://treehouse.sofi.health/t/seeking-advice-on-pioneer-box/9331)
**Author:** [@Asunafyre](https://treehouse.sofi.health/u/Asunafyre)\ **Replies:** 1\ **Last updated:** [4 July 2023 20:38 UTC](https://treehouse.sofi.health/t/seeking-advice-on-pioneer-box/9331 "2023-07-04T20:38:14Z")
Hi there, I did the journaling and received my pebble, took a photo and got told to wait for a pioneer pack….this was over a month ago and I just wanted to check that the pack was still coming as I’ve seen people receivi… --- ## [Seeking information](https://treehouse.sofi.health/t/seeking-information/8643)
**Author:** [@Violet44](https://treehouse.sofi.health/u/Violet44)\ **Replies:** 1\ **Last updated:** [22 June 2023 13:54 UTC](https://treehouse.sofi.health/t/seeking-information/8643 "2023-06-22T13:54:15Z")
How do I get a pioneer box as I’m new to this site? --- ## [How long does it take to charge?](https://treehouse.sofi.health/t/how-long-does-it-take-to-charge/8054)
**Author:** [@StaceyTsReviews](https://treehouse.sofi.health/u/StaceyTsReviews)\ **Replies:** 4\ **Last updated:** [5 June 2023 09:21 UTC](https://treehouse.sofi.health/t/how-long-does-it-take-to-charge/8054 "2023-06-05T09:21:03Z")
Hello, I received my Sofi pioneer pack today and I have put it on charge, it shows red light but it has been showing this red light for a hour and a bit, how long does it take to charge normally? --- ## [Not received my pioneer pack or any email about this](https://treehouse.sofi.health/t/not-received-my-pioneer-pack-or-any-email-about-this/7945)
**Author:** [@StaceyTsReviews](https://treehouse.sofi.health/u/StaceyTsReviews)\ **Replies:** 4\ **Last updated:** [30 May 2023 20:23 UTC](https://treehouse.sofi.health/t/not-received-my-pioneer-pack-or-any-email-about-this/7945 "2023-05-30T20:23:40Z")
I still haven’t received my Sofi pioneer pack or not had any emails about when it’s going to arrive :confused: it’s been ages since I received my Sofi surprise --- ## [Received pod - app recorded sprays before used](https://treehouse.sofi.health/t/received-pod-app-recorded-sprays-before-used/7884)
**Author:** [@Katherine](https://treehouse.sofi.health/u/Katherine)\ **Replies:** 1\ **Last updated:** [30 May 2023 08:02 UTC](https://treehouse.sofi.health/t/received-pod-app-recorded-sprays-before-used/7884 "2023-05-30T08:02:20Z")
I received my pod. The app recorded some sprays but I haven’t taken any yet. Does it matter that it’s done that? Can i reset it? --- ## [When will I receive the pioneer pack](https://treehouse.sofi.health/t/when-will-i-receive-the-pioneer-pack/7825)
**Author:** [@StaceyTsReviews](https://treehouse.sofi.health/u/StaceyTsReviews)\ **Replies:** 5\ **Last updated:** [24 May 2023 14:50 UTC](https://treehouse.sofi.health/t/when-will-i-receive-the-pioneer-pack/7825 "2023-05-24T14:50:13Z")
I’m just curious, I have received my Sofi surprise and it’s so cute! I love it! My question is when does my pioneer pack arrive, I’m so excited about it! Do you have a Idea on how long it takes to receive it? --- ## [Sofi account access xx](https://treehouse.sofi.health/t/sofi-account-access-xx/3641)
**Author:** [@SlimJ1980](https://treehouse.sofi.health/u/SlimJ1980)\ **Replies:** 12\ **Last updated:** [30 June 2022 08:50 UTC](https://treehouse.sofi.health/t/sofi-account-access-xx/3641 "2022-06-30T08:50:06Z")
I’ve been trying to set up the pod set Bee kindly sent me to test out before p2 reaches me since my sleep deprivation has been off the charts recently although this week when I wanted to start the spray I couldn’t becaus… --- ## [Error with sofi stick](https://treehouse.sofi.health/t/error-with-sofi-stick/1895)
**Author:** [@eveyvandenheuvel](https://treehouse.sofi.health/u/eveyvandenheuvel)\ **Replies:** 66\ **Last updated:** [25 March 2022 18:00 UTC](https://treehouse.sofi.health/t/error-with-sofi-stick/1895 "2022-03-25T18:00:35Z")
I’m very excited to say that my sofi box has just arrived!! However I’m having a bit of an issue with the different pods as not all of them are registering, bottle 2 and 3 (blue and pink) are both registering as number …