When will my pebble arrive?

21

Hi @Chan43, sometimes post service takes longer than expected. I am sure @alexwalkerjones will update you shortly. Have a lovely summer! :slight_smile:

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22

Hi @Cosa,

Once your baseline of 10 days of journaling with the app is complete, the next step is to confirm your address and receive a small surprise from us to confirm that your Pioneer Pack (containing your sofi pod and plant formulations) will make it to you - wherever in the world that might be!

Once you’ve received your surprise, we ask you to upload an image of it via the app, and follow the final steps there, so that your Pioneer Pack can be officially reserved under your name and shipped to you following the next production wave.

I hope that helps and keep up the good journaling work! We’re so excited to have you onboard and can’t wait to get some of our plant-pod formulations into your hands.

For all steps, please refer to the next milestone highlighted on your Pioneer Journey map which you can find by tapping the compass icon :slight_smile:

I am here anytime should you have any questions and super excited to have you onboard! :pray: :sofi_moon:

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23

Hi @Chan43 - thanks for messaging! We’re going to get another pebble on its way to you, as it shipped on the 12th of June, and should not take more than 2 weeks to arrive. Please keep an eye out, as the next one will ship this week - and fingers crossed with better luck!

I’ve DM’d you privately to triple confirm the address we have on file for you. :pray:

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