Home page crashes

Can’t journal as the page goes blank. I’m using a Samsung galaxy note 20.

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I had to uninstall the app then reload seems to of helped. I have Samsung s22 ultra

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I am having same issue. New update just keeps rashing on Samsung fold 4

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I’m got the same issue this morning too …clicked on ‘journal now’ & next page is pretty blank with no ability to journal.

My phone did an operating system update this morning so don’t know if that has affected it…

Have uninstalled & rei stalled the app & now working

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Hi @Megamum - and welcome to the treehouse!

We are really grateful for the screenshot provided here, as that helps us alot. Could you please confirm whether re-downloading the app has fixed this for you at all? I imagine you may have been caught between two updates, resulting in the glitch shown above.

Fingers crossed and look forward to hearing from you! x

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Having the same on mine as well @Megamum … raised with the team and hopefully they will resort service soon (@Kirill ) :pray:

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I had this problem and had to update the app and reset my phone, and still didn’t work, it sent me to a white screen so I uninstalled it and reinstalled it and it seem to be working!

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Try it now @StaceyTsReviews … the team managed a major push and my app is back up and running :pray:

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Thank you so much! It seems to be resolved now! :blush:

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