Trouble with journalling

Good morning all
I know I have not been here for a while :see_no_evil: just busy. Sofi sheep and her lamb are doing great it’s kinda hard to recognise which one is Sofi now as a few look very similar. But I will try and find her and send a updated picture of them both :heart:

but the reason I came here is I got trouble with the app I keep having to repeat the same things like the big sun and the questions . Than it crashes and I have to do it again. I hardly get asked about the time I have slept :person_shrugging::person_shrugging:

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Firstly? Congratulations on the sleep :tada:

The app? i believe, is still under construction and is tweaked regulary.

Ive found the journal shuts down or its sluggish loading between pages. Perseverance is the key…
Im in data only, ive found a strong wifi connection work better.

If you are still noticing glitchy things, check the app store regularly for updates.

The fluffy sheep look like such characters

Good luck with your sleep journal :sunflower:

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Hey Sonja ! Glad to see you and the sheep are okay :heart:

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Thanks yes we are doing good and sleeping with the new sprays really deep and well :heart::heart: but journalling is very hit and miss. :grin::grin: How are you and the little one ?

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All good thanks , enjoying the warm weather we’ve been having! :heart_eyes:

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Well it’s just starting to warm up again :rofl::rofl:

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Amazing to see you back here @sonja.ekkers.77 snd so pleased to hear about sofi sheep and her four legged ones! :heart::pray:

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Hi, im having problems too. It doesnt like me getting as far as the bubbles…but theyre working on helping us out :upside_down_face:

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Yes! Thank you so much for your patience with us at the moment @Sunflower - we are investigating your case currently.

@sonja.ekkers.77, when you have a moment, if the app continues to play up, please feel free to send over (or email) a screen recording so that we can looking into getting any issues smoothed out. :tada:

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Hi, it actually let me journal this morning, and do the bubbles, i did try and video you but it was too long to send, i did send some screen shots, not sure whether they were any good? Will try taking a photo of my pebble again when im home :crossed_fingers:

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That screenshots are great @Sunflower! Thank you - I have passed them along to our app team and hopefully they will have some updates for you soon

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That’ll be great, thankyou :+1:

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Hello, no luck with the photo again, so i have sent it via the sofi messaging, so maybe it will be accepted that way and i can continue?

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Yes i do find it sluggish or shuts down unexpectedly

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I cant findbthe journal
since the first time i used where is it ?

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Hi, i have 2 apps. sofi, and the community tree. The daily journal is on the sofi app. Go to the home :house: and it will show you where to journal. Hope that makes sense.

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Sorry, and welcome to our community. Everyone is so friendly here. Hope you enjoy it. Tan :sunflower:

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Thank youveey much …

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On home page of Sofi app dark blue icon…

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I love sheep thats so cute you’ve named one sofi

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