I am confused can't see where to journal

Can not see my journal or my bubbles

2 Likes

It’s great to have you here with us @Joel … hmm adding @alexwalkerjones here … when you launch your sofi app, do you have this button? If not can you take a quick print screen and load it up here and we can walk you through it together :pray:

1 Like

Hi @Joel, Could you share a little bit more about this issue? According to our sofi system, it looks like 5 days of your app journal are already complete. In which case you will should receive the mood bubbles in rotation with some of the other questions, but they won’t be a feature present every single day.

Once your baseline of 10 days is complete, the next steps is to confirm your address and receive a small surprise from us to confirm that your Pioneer Pack (containing your sofi stick and plant pods) will make it to you - wherever in the world that might be!

And once you’ve received your surprise, then your Pioneer Pack is officially reserved under your name and will be shipped to you following production.

If you have any questions please let me know!
Alex

2 Likes