We know it’s been a little quiet on our end as we prepare imminently for the launch of the S3 - so naturally we are long overdue for a status update! (and thank you for bearing with us during this super busy time)
This week (April 3rd - 9th) we have been testing the new version of the sofi app extensively with our internal team to polish our user interface and clean up any bugs.
So what happens next?
Next week (April 10th - 16th), we will begin rolling out the new sofi app in waves for all Pioneers! By releasing the app in a series of waves, we can make sure everyone is in the right place at the right time, and respond to your feedback better, accordingly. So, please don’t worry if the app doesn’t update for you straight away, your wave will be coming soon!
Some changes to look out for in the new sofi app:
- Ability to earn sofi seeds for your journaling and treehouse activity (and you may notice that you’ve already been awarded some based on your amazing contributions to date!)
- Opportunity to invite your friends and family to sofi, allowing current Pioneers to benefit from our referral rewards program.
- New AM + PM journaling (journaling twice per day - or as often as you like - is highly encouraged, and we’ll now change up the questions you’re asked from morning to eve!)
- Pioneer Journey Map (see below!)
- Ah! And that reminds us…you may notice the app looks a little different too!
For those qualified to receive Ashwagandha for the S3, you’ll receive confirmation by email that this is the case once the new app has been released. And those who aren’t able to be included in the first S3 wave this time (but still have plenty of time to qualify for the second wave in spring!), we’ll let you know via email also, so there won’t be any guessing games.
A final mission before shipping can begin:
As soon as you receive the app update, you’ll be prompted to re-confirm your current shipping address and phone number. Having recently switched fulfilment centres, a phone number is now required for all deliveries - not just international ones - so receiving this will be key in order for us to ship your Pioneer Pack!
As soon as your current address and phone number are confirmed within the new sofi app, your shipping label will be printed and your Pioneer Pack will be sent on its way. We cannot wait for you to activate your new sofi pod (the updated name for the old sofi sticks!) and ashwagandha formulations, and we’re so grateful for your ongoing support to get us here.
….last but not least we have one small sneak peek behind the scenes of the new S3 app (and this one’s my personal favourite): it’s our pioneer journey map!
For both current, and especially new/oncoming pioneers, this new pioneer journey map serves as a quick go-to map of your progress so far.
Should you have any questions about what the next steps are, or when a particular step might occur (such as asking for your address, or submitting a photo of your sofi surprise), you can find the answers here.
You can access your journey map anytime by navigating to the small compass icon in the bottom right corner of your screen. P.S. Keep an eye out for the spaces where you can unlock bonus seeds!
We hope you love the new features and overall feel of the app just as much as we do, and we can’t wait to see you there! xx