Sofi Surprise missing!

Hey guys!
I know for sure my surprise has been delivered to the wrong address, i have no access to that address and evri still havent got back to me either, so im wondering what would be the best thing to do??


Hi @Nimh,

Thanks for your post - and sorry this happened! I can go ahead and get a replacement surprise on its way, but we’ll want to make sure we have the correct address to avoid the next delivery going astray. I’ve just DM’d you with the current address we have on file if you could confirm that for me when you get a chance! Many thanks