Pod does not stay connected even when it’s fully charged and literally touching my phone

It keeps going from pod not connected to connected back and forth and won’t just stay connected. Definitely some connectivity issues that is really making me frustrated and upset

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Hi @emilybuzz,

Thanks for your post and so sorry for the delay in getting back to you. There appears to be a similar issue occurring for another Pioneer in a different thread, so I will link you there and see if the same advice helps.

If not, please hang in there as we will troubleshoot on our end to get this figured out!