I received my pod. The app recorded some sprays but I haven’t taken any yet. Does it matter that it’s done that? Can i reset it?
Hi @Katherine - I hope you had a lovely bank holiday weekend and thank you for bringing this to our attention!
We are aware of some “phantom sprays” affecting some users and are currently investigating a fix for this. Please continue use as normal, as I’m afraid we don’t have a way to re-set sprays. Opening your app when spraying may also help to protect against further phantom sprays - so please let us know if that helps at all moving forward and thanks for your patience while we get everything figured out