S3 Pioneer Program | updates

[mary]

Super interesting Alex I am looking forward to receive my ashwagandha starter kit!

[drmudlark]

Thank you Alex.
Very much looking forward to the imminent launch of this herb spray

[Harobed]

Thank you all for your hard work

[snoble131]

Hi i got the new app thanku looks good cant wait to get started

[emmairwin35]

Hi ive updated app as playstore said app update. But i cant find any where to put in my address could any one help thanks

[drmudlark]

At the bottom of your welcome screen there are 4 icons. The one on the right looks a bit like a compass needle in a circle.
Click on that and after a few seconds you will see a pop up to add your address in a form.
Alternatively you can get up the same form if you look in your account info.

Good luck with inserting your address.
2 lines of mine are similar to someone in the US so it keeps defaulting to the American’s address and wont let me delete it even though the rest of my address is different!

[steven25]

My sofi app updated today to 2.9.1 android, but no icons like that on my welcome screen.

[drmudlark]

I am now on version 3.0.0 (very recent update i found this evening)
That must be why our pages are different.
Dont worry, the team wont be able to do everyone at exactly the same time and Alex did say the app would come out in waves so Im sure yours will be updated again soon

[Kaveh]

@alexwalkerjones and @Kirill can we look into this for @drmudlark when we find a moment … … Sue thx for all of your patience with us on this round. This draft release of sofi app and Pod represents the biggest jump towards a first customer ready product (end of the year) … so really appreciate all the patience and just as importantly all the feedback so we can improve our sofi for all … hope you manage to get some rest tonight!

[drmudlark]

Hi @Kaveh @ Kirill and @alexwalkerjones - thank you, i have emailed Kirill with a screenshot showing the mix of my address and the unknown American and I’m sure he will see what strange things are happening!!

I cant see anywhere else to write or confirm my address other than that form which comes up under account settings as well as the pop-up. However i note it does say " add New address" rather than confirm existing.

Anyway, there’s no hurry, you all deserve your weekend

But perhaps here i can just let @alexwalkerjones know that all my details remain the same as before and that may be enough to confirm things while the little glitches are sorted out!

Sleep well all, many thanks again

[Aaron]

I’m having issues with adding my address to

[Eevie]

Hi I went to playstore for my app to be updated but it’s exactly the same as the old one. Also the the bubbles won’t move or change.

[Kirill]

Hi @Eevie
On app update: that’s expected! Your new app has certain changes but you’ll get an update on top of it soon (over the air, no store download required). For now we rolled it out to 40% of users to make sure we have capacity to deal with all the bug reports.

[Kirill]

On bubbles: do they not react right from the start? Could you send a video maybe?
Just to understand what’s happening.

[Kirill]

Hi @Aaron
Is this the same issue of autofill suggestion covering the input field?

[Kirill]

Hi @drmudlark
It’s not an unknown American but just an address autofill suggestion as yours isn’t recognized by the system
We wouldn’t be showing anyone’s personal data!

Seems like that pop-up is covering the input field and this is why you can’t proceed. I also think this is why your phone number isn’t accepted. We’ll figure it out on Monday as a priority

[Eevie]

Thanks for the update

[Eevie]

The bubbles don’t do anything, they don’t react at all when tapped or pinched.

[Harobed]

Hi, i have none of that either and nowhere in my account to do this, getting frustrated now.

[Harobed]

Hi, i have nowhere to put my address or phone number.