Seeds have disappeared

Just paired my sofi to new app, using the fragrance, but my accumulated seed total has disappeared. Where did it go!!!

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Hi @Eevie - let me flag this with the team! Is there a screenshot you could provide when you get a chance? Thanks Eevie!

Edit: Solved! For anyone else who may have recently logged into their sofi account only to find the same thing: It is often the case that you may have accidentally logged in using a different method (i.e. google sign-in, Facebook log-in, or manually entering your email) that usual, which actually creates a new account! To resolve, simply try logging in with your original method, and you should be good to go :pray: :partying_face:

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