Is anyone else having trouble with the spray? It works great on the first spray then the 2nd and 3rd hardly anything comes out
Thanks for your post - and oh no! Sorry to hear.
Could you confirm whether there is still liquid available in the pod? I’m wondering if it is the liquid itself getting stuck, or if it feels like something mechanical to do with the capsule lid / spray mechanical. Love to know more so that we can get this sorted out accordingly and hopefully prevent it from happening again!
There is liquid in the capsule as I’ve not long started using it. Around 5 days of use. It seems to be more mechanical
It’s definitely the lid on the capsule as I’ve taken the outer top off the bottle and it’s still not spraying out anything. I’ve since put another capsule in and the new one works fine
Thanks so much for those details @icebabes and apologies for the delay in getting back to you. We are passing all this information over to the app, however it seems to be a one-off mechanical issue.
The good news is that we will shortly be launching a refill program, so stay tuned for more formulations headed your way, and hopefully they make up for the broken capsule!
Good to hear this as i have a faulty one