Bluetooth cannot find sofi

Hi @neatby

Thanks so much for your troubleshooting here!

We are aware of a couple battery-related problems, and I’ll attach the full investigation overview here but the main takeaway is to charge the pod more frequently, to remove the capsule to save on battery life in a pinch - and, should all else fail the spray count still be very very wrong, we can send your pod to our electronics engineers for a firmware update that can hopefully improve the battery life and therefore spray count!

Please let us know if any of the above works, and worse case scenario, we’d be happy to arrange for collection of your pod to be upgraded at your convenience / between Programs if you prefer :pray: :blush:

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