Is anyone else having problems opening the Sofi app to journal their sleep pattern?
Hi @Milli47, your screen shot via email really helped, so thank you again for sending that in.
I passed it along to our dev team and it seems that deleting and reinstalling the app seems to do the trick. Apparently it is a bug associated with being stuck somewhere between the old and newer version of the app.
Hope that helps!
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Problem solved! Thanks very much for your help😊
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There is an update required
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Hi @Milli47 and the sofi community … I want to share a quick story that I recently faced with apps on my phone that I have been using forever, such as my bank app.
Because our phones get updated constantly from their sources overnight (mine is iPhone, and I assume that it’s the same with Android), some of our apps got confused to function as before … after several delete and reinstall and no success, I came to
this sequence of work (below) finally worked for me!
- delete the defective app. In my case, was my bank’s app on my phone
- switch off/power off your mobile
- Turn back on your mobile
- download and run the app
- it works!
That little step resolved a couple of months of trouble!
Hope that works for you too.
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