FAQs: on account + subscriptions

1. how do sofi subscriptions work?

sofi is sold as a sofi pod + sofi capsule refill subscription which includes access to our journaling app and online community.

Our focus is not on selling bottles of ashwagandha, valerian, or any particular plant - but providing an ongoing service that maps each pioneers’ unique and evolving response to any formulation, unlike any product or platform to currently exist.

Our subscriptions guarantee that you get to experience all three of our hero formulations: valerian, passiflora, and ashwagandha, in your first three months, as well as take part in new Pioneer Studies with new, unreleased plants.

Subscription plans

You can choose from one of three subscription packages:

  • 12 months - pay for nine months, get three free
  • 6 months - pay for five months, get one free
  • 3 months - no free capsules

The longer the subscription, the lower the cost of your pod. Subscriptions are charged monthly, on an ongoing basis, until your subscription is stopped. You can cancel with 30-days notice.

What about pre-orders?

Pre-order payment reserves your sofi pod from our limited production capacity in late 2023 and early 2024 . Your subscription begins when your starter pack is sent out in late 2023 (containing your sofi pod and first three capsules for month 1).

With over 374 million tonnes of electronic waste on Earth, and USB-C chargers as the dominant format in charging your smartphone, we didn’t see the need to add yet one more cable. If you don’t have one, please write to us and we will dispatch one to you :pray:

After spraying with each plant for 30 days, the formulation you respond to the best then becomes the one you are shipped monthly on subscription.

Of course, you have the option to change which plant you receive, anytime.

Our promise:

Should sofi not see a positive response to the plants within 100 days, we will enrol you, without charge, in new plant studies being activated on the sofi platform until we discover the one for you.

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