My pack has arrived 🙂 been on charge since yesterday…

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Hi I’ve had my stick on charge since yesterday & the red light is still showing… is this normal?

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You could just try it.?

Maybe the red light goes off once you unplug it and use it? I can’t remember what it does but it should only take an hour or two to charge.

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Yeah I think I will. It states to charge ull red light goes off though? Will give it a try now! Thank you

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Hi @roisindrumm23, a handful of pods have a slight malfunction where, for the first few charges, the red light does not go out when it is supposed to. After 60-90 minutes charge however, it should be all good to go! :blush:

Love to know if this changes for you in the next few charges.

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Same with mine but I presumed this is a technical issue and have been using successfully since and will recharge periodically, rather than lose contact with sofi

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