Not picking up my sprays

I have been spraying my pod and it’s not picking up on the app that I’m spraying. What do I do?

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Do you have the App open when you spray and have you connected bluetooth with the App?
A team member will be along shortly to advise you more helpfully, but it is worth noting that you may need to wait a short time between sprays and to spray again firmly after you have seen your last spray registered, which can take a few seconds.

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Great thank you I will try again I didn’t realize we had to have the app open when spraying sorry about that.

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No need to be sorry!
The count should be on the first page of the app.
Hope that works for you, do let us know if it is ok now :pray:

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yes i saw that but i knew i sprayed it more than what it said but didn’t realize i had to have the app open when i sprayed lol smh
Thanks again

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You’re welcome, glad to have helped.
I’m not very up with text-speak …
I know lol of course, but what does smh mean? Thats a new one to me!

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No worries means shaking my head

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:laughing: thanks, i havent seen that before

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