Pod doesn’t always work

Does anyone’s pod not count every time you use the spray? It seems like mine only does half the time

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Yes! I just found a spot that shows how many sprays each day. Don’t adk me how or where it was quite by accident!
I do 3 sprays each time but some it shows only 1 or 2.

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Hi @JoyMarie83 and @Babs !

Thanks for raising this important question. Occasionally we find that the sofi pod can be a bit stubborn when recording a press, and can require some strength (strong thumbs, here we come!) as well as small pause / gap between sprays. In other words, 3 sprays can register as 2 if the sprays are too quick for the sofi brain so separately identify.

For your next sprays, it’d be great to experiment with pressing fast and hard, all the way down until you see the green light come on in a mirror, etc - as that’s when you know you have triggered a count. :slight_smile:

Let me know how you get on! And your spray history page is definitely an amazing way to check!

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