Pod was connected earlier, now says not connected

That’s a great question @Smbartr! This study, we slightly underestimated the drain of our rechargeable batteries and hence there will be new firmware installed for sofi pod moving forward that should significantly reduce the battery drain we have seen.

I’ll attach the full investigation overview on batteries [here] (On the performance of our third generation sofi pods (S3)) but the main takeaway is to charge the pod more frequently, to remove the capsule to save on battery life in a pinch - and, should all else fail the spray count still be very very wrong, we can send your pod to our electronics engineers for a firmware update that can hopefully improve the battery life and therefore spray count!

Please let us know if any of the above works, and worse case scenario, we’d be happy to arrange for collection of your pod to be upgraded at your convenience / between Programs if you prefer :pray: :blush: