I started a new spray today. And it connected straight away. But when I sprayed no green or blue light. And no sprays got registered. Than while pushed in I wiggled the top and the light came on and registered the spray. Hope this helps someone 
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Be mindful your battery may be coming to an end @sonja.ekkers.77 … I just had to change mine today! Can’t wait when we get to the third build of the sofi stick and move to USB C charging port rather than a watch battery!! 
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I changed mine a few days ago when she was in a deep sleep 
I tried everything to wake her up.
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