Any app issues?

First time through @alexwalkerjones , it does the bubbles’ instructions screen twice but has no bubbles the second time. Everything else is on the screen. After it does the grey flower without the day number before going home. Sometimes clicking finish doesn’t seem to do anything on the blank bubbles screen so I close and reopen the app. Either way the home screen still says Journal Now and I do the original journaling with the time and sleep quality sliders.

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Thanks @BrandNewMe that’s really good to know! I just doubled checked that our system got the data from your last journal and thankfully it did (as well as for the past 7 days).

I have a suspicion that it might be a “quirk” that comes along with the use of tablet (as we currently don’t have the capacity to support across tablet models in the same way we do different models of phones), but I remember that your phone was out of storage, so I will see what we can do! Fingers crossed it doesn’t get in the way of the journaling process too much for now.

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Hi is a stick for me in that pile or any pile ever? Feel like after waiting 9 months now that it’s getting a little silly when others seem to have had their sticks and something to show for their input. All I’ve received is a pebble :woman_shrugging:t3::rofl:
If it’s not going to happen, then fine, but so far it’s a lot of wasted time and input for nothing so I’m going to give it until 15th Sept then delete my account and the app.

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Hi @rhiannonchaffer, there is indeed! I’m so sorry it’s taken so long but I promise we are getting them out as fast as we can, and it’s on its way!! :pray:

Thank you for hanging in there and for giving us the benefit of the doubt with Sept 15th :blush: I assure you, passiflora will be in your hands long before then (and fingers crossed helping us all get a good night’s sleep)!

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Thanks for the message. I’ll await without holding my breath, but it would be nice to receive something and contribute to the project. I find the whole treehouse thing a little confusing and limit my screen use anyway so haven’t got the luxury of time to read and respond to a lot of messages but am still happy to participate where I can :blush:

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Struggling right now because I can’t find a way to reach the section of the app to complete my journal for today. Any ideas on how I can solve this? Never had any issues before.

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Do you mean that when you open the app, you’re on the Homepage and the Journaling button is unresponsive?

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Hi, thanks for the quick response. I was having troubles with getting back to the start journal page from being here.
I have however just done my journal for today!
I closed down all the pages open and logged in fresh and I was back where I needed to be to complete the journal.
But I still don’t understand how to get from this page/location and return to the area where I can do the journal etc. Can you help with this?:pray:

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Hi @oliver75gaskell, I’m struggling to figure out which pages you are on, and where you are trying to get too :slight_smile:

If you are journaling, and you complete your journal, you should automatically be brought back to the ‘home page’.

You can switch between pages by swiping left or right on any page. Unless you are in the middle of your ‘journaling’.

Should you be journaling, there is a little arrow ‘<’ in the top left corner which should bring you back to the ‘home page’.

If you’ve done your journaling for the day, the button for journaling should now state ‘Journal done for today’, however if you click the button anyway, you should see a page on which you can journal your mood.

I hope that helps?

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The problem I am having is how to get back to the home page from here where I am writing these messages?

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I think I have resolved the issue. As I can’t find a way to get back to the homepage from here I can just do it by closing down this page and reopening the Sofi app again and I am back at the homepage!
If you know of another proper way to do this then it would be great to know about.
Thank you🙏

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I have just tried your advice to click on the journal button that says completed see you tomorrow with the intention to be directed to the calm journal .
However nothing happens and I don’t know how to get to the calm journal.

Can you help with this please?

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Are you on the same device as the app?

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Not sure exactly what you mean. I am accessing the Sofi app on my mobile phone. It’s the only way I can use the app as I don’t have any other devices that I could possibly use.
I downloaded the app on the Android version Play store.

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Hi @oliver75gaskell - Yes, It sounds like you have things all figured out. The sofi treehouse (where you are reading these messages) is technically a separate platform from the sofi app, so upon launch, it brings you to a different page altogether.

Your calm journal is simply one feature of your daily journal within the sofi app - it’s the one that asked questions about your ability to handle your personal problems, and how calm and relaxed you feel, etc., with a sliding option to answer.

Let me know if that helps to clear anything up and happy journaling!

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Hi,

Yes, as you said I have figured it out. I wasn’t understanding how it all worked initially but it is all alright now.
Many thanks for being there to help.

Kind regards
Oliver

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Congratulations Sofi leaders!!Im so proud of you all…seems silly to complain when we are doing this gor free,and trying everything out.I live theres glitches that we can figure out together too.

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We couldn’t do any of it without sofi Pioneers! :pray: :heart_decoration:

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