Hi @Sarah, thanks so much for this!
Your feedback is extremely valuable to us and I’d be more than happy to try and answer some of your questions. By coincidence, I also just sent you an email to support re-activating your stick. Should you wish to continue your journey with valerian, I’d be more than happy to register you for a resupply of pods - on us! 
We have found the error message you mentioned to commonly be linked to location services, so ensuring that the settings are set to “while using the sofi app,” could be the first thing to check.
As for what happens now! As I mentioned, if valerian seems to be working for you then why not trial it some more before the launch of our S2. We are offering refills while the remainder of our stock lasts and I’d love to get you on that list (bonus point if we can pair it with a working stick 
)
And of course following production and finalisation of the S2 Pioneer Program, we will be sending you three new plant pods using a different plant for sleep and calm (passiflora) to activate on the system.
While sofi isn’t a consumer product available for sale just yet, we are always welcoming new Pioneers and encourage sharing our Program with anyone whom you feel may benefit from the plants we are working with. We are keen to continue shaping sofi with the feedback and experience of Pioneers before hitting the market!
Thank you again for your Pioneering spirit!
Alex