Not getting a petal after journaling

So I went to do my journal this morning like always and it made me do it twice.
After doing it both times I didn’t get the petal for my pod.

I always have my Bluetooth off when not in use (to save battery and I’m also paranoid :joy:)
Do I need to have Bluetooth on and the stick registering with the app to do the journal? Or is it me messing something else up?

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I had to uninstall the app then reinstall it it seems to work now. I have 2 petals although having used it 3 days. And it doesn’t seem to register the right amount of sprays. I think these are things the tech experts are trying to iron out.:slightly_smiling_face:

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The Bluetooth needs to be always on @lrakarid … it’s the data bridge between the sofi stick and the sofi app … without the bridge and connection it won’t know that you have sprayed … do you see the app showing a countdown from /70 below your formulation when you spray? That’s another way to know the two are synced :pray:

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We are working on it …. @Kirill and @alexwalkerjones … will try to share updates on bugs we are working on in a channel as well so you know if it’s something in progress … would that be helpful @Eevie ?

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Yes, it would be good for others who have the same problems. I have managed to journal on 2 days now, with petals, but it’s still not registering correct number of sprays. Reinstalling the app was key to it working. But I guess this is what the trial is about, getting all the tech and info to align.

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I had the Bluetooth on when I sprayed yesterday and that all went fine.
I just wasn’t sure if you needed it for doing the journal. I’ll try again tomorrow with Bluetooth on this time.

@Eevie thanks. I’ll give that a try as well

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You need the Bluetooth on all the time as it is the data bridge between the sofi stick and the Siri app and systems and brain … without it the data is generated and simply sits on your sofi stick … which in the current build is not great as the system is still in its infancy and simply just then shares count data of all presses when your sofi stick pairs again rather than when the actual press happened. We are going to address this in future builds but to have an accurate journal for S1 important to have your Bluetooth on and your app open so you see the formulation counting down for each press. Hope that makes sense. :pray:

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Oh yea that makes total sense. I do have the Bluetooth on for the sprays and the app open anyways. Just didn’t Gabe it on for the journal part. I’ll try the Bluetooth on for tomorrows journal and see if that works better

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Iv been doing 3 sprays,is it only ment to be 2? :grimacing:

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The literature suggests that we can take three to four sprays for each session and two sessions per day one after dinner and one before sleep. So in effect three/four sprays after dinner and three/four sprays before bed. On a given day I am taking somewhere between six to eight sprays in total. That’s why each valerian formulation bottle should last on average ten days or so. Hope that’s helpful @malone.shelley :pray:

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Thank you,i feel better now.

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