After the FDA required additional documentation, I’ve finally received my S2 refill kit! I like how the boxes have a dot on the top matching the color.
There should be a return envelope, but I’m not sure how that works for anyone in the US , I also want to ask how do you want the old pods sent back? In the old box or via the new box?
My stick connected but I couldn’t find where to see the number of sprays. Looking around disconnected the stick. It’s not reconnecting now. I still get the green light without the canister.
Hi @BrandNewMe
Just to make sure everything is set up right I’d suggest logging out and back in (this would unpair your stick) and pairing again. Let us know if it doesn’t work and we can then jump on a quick Google meet/zoom call.
That’s correct @Aaron ! Unfortunately @BrandNewMe, our environmental impact would likely increase if we were to ask for returns back from the States - not be reduced as is the goal. For the long term, we are looking into the possibility of local fulfilment centres in the international countries we ship to the most, that way we could bypass the international shipping.
For the meantime, we’d love for you to hang onto them! (I might hang onto mine too and try to propagate some tiny plants in them I thought that might be cool)
For the top cap on the sofi stick or the plant pods themselves? Haha, I haven’t gotten that far to try yet with the empty plant pods! But I think it should be possible…
This is amazing @BrandNewMe … it be interesting to see if your sleep platform discovers any shifts in your sleep pattern over the S2 Pioneer Program … would you mind to keep them posted every few days and see if we can spot anything in the sensor data - either for the better or the worst ?
Yaaaaayyyy I also just received mine in California but mine looks very from yours! Can someone explain the difference? I did receive a return envelope btw… can’t wait to get started I’m so excited! Thank you to all of you Sofi peeps for making this happen! I feel very blessed to have this opportunity to be a Guinea Pig - I mean Pioneer here with you all!!