We are so grateful to everyone who has participated in the S2 so far. Thanks to your feedback, we’ve achieved significant learnings and have a long list of improvements we can’t wait to implement! It’s a slow and steady process of growth but it’s a true honour to be taking part in this journey with you. For the many whose boxes were misplaced by Royal Mail due to their industrial action - we have escalated this as far as we can (the ombudsman) and are pursuing discovery and accountability from Royal Mail daily. We will continue to do so and rest assured that you are automatically enrolled in the S3 Ashwagandha program and will be receiving the next gen sofi stick and formulations.
As per the title of this post, we are thrilled to be activating a Refill Program with valerian for our most active Pioneers, launching this week and next.
How to qualify:
If you’ve actively participated by spraying/journaling with passiflora this Program (S2) , then you will have recently received a short request form, via email, to opt-in or opt-out of receiving valerian refill pods.
Qualifying Pioneers include both S1 Pioneers who previously experienced a noticeable effect while using valerian, as well as all S2 Pioneers who haven’t had an opportunity to trial our valerian plant pods yet! (If you do not wish to receive a refill of valerian for any reason, we’d still love for you to complete the form to let us know, as any feedback is valuable!)
For those who have yet to activate passiflora or pair their sofi stick - there is still time!
We will continue to reserve Refill Packs as long as supplies last, and highly encourage you to participate. Naturally, we will take any technical issues into consideration, so if you’re not sure whether or not you qualify - or you haven’t received the refill request email (and would like to) - please feel free to reach out.
Once your request is submitted, please continue to journal your baseline while waiting for your refill, as the data sofi receives in-between the use of different plants is just as essential to making discoveries as journaling with the plant itself.
(To return to “baseline” (non-formulation) journaling anytime, simply log-out of the sofi app, and log back in without pairing your stick again).
When your new pods arrive, you’ll find a button labelled “switch to valerian refills’’ on the profile page of your sofi app. This button will reset your spray count and confirm your switch to valerian.
We will shortly release further update and progress on S3 which in currently in production. Wishing you a wonderful and restful weekend.