With the arrival of our S1 Pioneer Boxes into Pioneer hands happening left and right, we thought to provide a more detailed step-by-step guide on setting up your sofi stick.
To commence your journey with the plants, click to read: sofi | a survival guide for pioneers (or continue reading for a summarised version below):
To begin set-up:
- Start by pulling the battery tab on your sofi stick to activate the sofi electronic brain.
*You can check this by pressing down on the top of your sofi stick and making sure the green light shows. If no light shows, the battery may be out of place. Simply remove the top cap of your sofi stick, shuffle the circuit board, and try again.
- Making sure bluetooth is enabled on your phone, open your sofi app and select “pair my stick.” Continue until your sofi stick is paired and appears on screen (note: this may take several moments for the app to scan).
Testing plant pods:
- To make sure your plant pods are all correctly registering via the app, unscrew the bottom/base of your sofi stick and tilt it so gravity can help the formulation bottles easily slide in. When inserting each plant pod, make sure the spray aperture on the bottle is facing directly forward or the bottle may jam. Check the app each time to see if it recognises the right colour bottle inside your sofi stick.
*If for any reason a formulation bottle jams inside the sofi stick, do not panic. Simply remove the top cap of the sofi stick, take out the circuit board and push out the bottle using a pair of chopsticks or something similar.
- Once all three plant pods have been tested, begin your spraying journey with the number and colour of bottle assigned to you (see paper slip). Check back regularly to ensure that your sprays and journals are correctly registering within the app.
(Optional):
- Take a picture of your Pioneer Box and post your journey online (you can tag us on social media @sofi.health)! Know anyone interested in participating? Encourage them to sign up at sofi.health/sleep or sofi.health/calm.
If you experience any problems or confusion along the way, do not hesitate to get in touch with our team (you can do this by selecting the sofi moon in the top left corner of your app). We are available everyday for technological assistance and moral support, as well as any questions that you may have.
FAQ’s:
My sofi stick doesn’t seem to be turning on (i.e. no light shows when the button is pushed). Help?!
- If no light shows, the battery may be out of place. Simply remove the top cap of your sofi stick, shuffle the circuit board, and try again.
Oops! What do I do if one of my plant pods is jammed?
- Don’t worry! Remove the top cap of the sofi stick along with the circuit board (sofi’s electronic brain) and push out the bottle using a pair of chopsticks or something of the like. Don’t be afraid to apply a decent amount of force and be aware that the contents of the bottle may temporarily leak.
I know which colour bottle to start with, but how will I know which bottle to go to next?
- Easy! After finishing your first plant pod, simply select whichever colour you prefer more.
How many sprays do I take, and when?
- The formulations will provide the most benefit to you if you take three sprays in the evenings after dinner and then a further three sprays just before you go to bed.
Does it matter where in my mouth I spray?
- No - as long as the plant is ingested, spraying in the mouth, throat, or on the tongue is fine
I’ve finished my petal but I still have some of the bottle left, do i keep going until its empty or change after the 10 days?
- We recommend switching to a different pod after each of your petals are complete, and simply returning to finish any extra at the very end!
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