Bug reporting - app & website

I love the sofi sound bath … we are working on the new sofi site - micro site is already up - and will have to think about the sound immersion when the new site is up (end of May). :pray:

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Hi….i updated my app last night, however the bubbles aren’t allowing me to delete or select them. I’ve logged hrs sleep etc. I know there are problems being reported and work ongoing. Thank you

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Thx for sending this through @jacquij2010 … tagging our lovely team @Kirill snd @mathiassilva4 here to follow :pray:

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Ive attached a screen recordig of the mood bubbles because mine wig out a lot and wont let me adjust the sizes or move them arround properly. Please help, its causing my results to be inaccurate

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Hi. Just been trying to confirm my address details on the app but its not letti g me fill in my phone #. Theres not enough room to enter the #. The app let me confirm without a valid #

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This is perfect. @alexwalkerjones and @Kirill will review @Brijans02 and come back. Expect a lot of upgrades and corrections in the first week of May. :pray:

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Hi @Brijans02
Thanks for reporting! Does this happen after popping and returning these bubbles to the screen? Or are they like this right from the start?

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Sorry about that, already on it and will let you know once fixed!

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I think I’ve seen someone say the same thing but I can’t update my address as my phone number won’t fit :frowning: so excited to have the new app though!

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Should be fixed soon!

It would be very helpful if you could forward me the screenshot / screen video of you trying to do fill it in though (certain bugs are difficult to reproduce sometimes).
My email is kirill@sofi.health

Thanks in advance!

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I’ve just sent an email showing the issue :slight_smile:

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Hi, i have the updated app now thank you, but it wont let me enter my address and phone number.
Help please.
Thank you

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This happened to me, i took the + out so just 44 then your number

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Mine is working ok now, thank you.

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Oh how exciting……the new look and feel of the app is amazing! Everything working great …….many thanks! Super excited now!

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That’s awesome @jacquij2010 … keep an eye out on how our sofi app settles down this week as there will be a few dozen little bug fixes being released to help ease into our new sofi environment :pray:

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Happy you got it solved @Harobed! Were you able to input your details on the Pioneer Journey Map as well? x

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Hi @alexwalkerjones , cant journal now :sleepy:.
Yes i did thank you x

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Also cannot journal today - just a blank page. I reinstalled app from playstore - it was old app 2.9.1. Started to journal but couldnt complete, app automatically went back to version 3.0.1

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Fixing it now @drmudlark !

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